Log Retention
Log Retention is an integral part of any security and compliance program, but administering the appliances can be a burden for an IT security team that is already stretched too thin.
Provided as a hassle-free service, the Dell SecureWorks® Log Retention service helps organizations satisfy security and compliance requirements for log collection, storage and reporting, without the management overhead and capital expense required for log retention products. Dell SecureWorks' Log Retention service is a cost-effective option that integrates seamlessly with our other information security services to provide customers with comprehensive security and compliance solutions.
Dell SecureWorks' Log Retention service provides support for a wide range of sources, allowing capture and aggregation of the millions of logs generated every day by critical information assets such as servers, routers, firewalls, databases, applications and other systems. Our Log Retention service can support hundreds of devices per appliance - allowing for highly scalable retention of logs from across your organization.
Cost-effective technology and service bundle with LogVault™
Customers can choose to leverage our high performance LogVault technology, or maximize their investments in other third-party log retention tools. This includes full lifecycle management of the log retention technology, as well as reporting via the Customer Portal and integration with our other Managed Security Services.
Log Retention helps you:
Satisfy regulatory requirements with fewer resources
Dell SecureWorks' Log Retention service helps organizations satisfy security and compliance requirements for log collection, storage and reporting, without the management overhead and capital expense required for log retention products. Our Log Retention service stores years of historical log data for investigating unauthorized access issues and post-incident analysis of network security issues, as well as forensics investigations and court proceedings. Via the Dell SecureWorks Customer Portal, customers can generate prebuilt compliance reports to demonstrate compliance with log retention requirements for PCI, FFIEC, HIPAA, SOX and other regulations.
Collect logs from disparate network assets and data sources
Dell SecureWorks' Log Retention service captures and aggregates millions of logs generated every day by disparate information assets such as critical servers, routers, firewalls, databases, applications and other systems.
Access, search and report on your log data quickly and easily
Dell SecureWorks' Log Retention service captures raw logs in their entirety, preserving their integrity for forensic investigation and subsequent legal proceedings. All log data is seamlessly integrated and managed within Dell SecureWorks' flexible and powerful Customer Portal, so you can take advantage of the Portal's robust workflow and reporting capabilities. The Customer Portal also features advanced search capabilities that allow you to conduct a multi-parameter search easily through large volumes of raw log data in real time.
Eliminate management overhead
Dell SecureWorks delivers Log Retention as a managed service, preserving your team for other business initiatives. You offload the management and maintenance burden associated with log retention devices, while your staff retains full access to the appliances should the need arise.
Supports security and network troubleshooting with forensically sound log data
Complete log data provides a record of all activity that has taken place on a device and can serve as an important reference when troubleshooting security or network issues. The Log Retention service captures raw logs in their entirety, preserving their integrity for future review, including forensic investigation and any subsequent legal proceedings.
Integrates with other services for total security and compliance solutions
Log retention is just one part of your organization's security and compliance program. When coupled with other managed security services from Dell SecureWorks, customers gain visibility across all of their security and compliance initiatives. With a comprehensive service portfolio and flexible service delivery options, each customer receives a tailored solution that meets their precise business needs.
The Log Retention service provides the following features:
- Integrated reporting within the Customer Portal
- Prebuilt compliance reports
- On-demand raw log search and download
- Forensically sound log compression
- Tamper-proof log archival
Full lifecycle management by certified experts
While your staff retains full access to the appliances, your Dell SecureWorks' team of log retention experts perform:
- Deployment of log retention appliance
- Performance and security monitoring of the log retention appliances
- Initial troubleshooting and support coordination
- Appliance upgrades
Supported Log Management Devices
Dell SecureWorks maintains one of the largest concentrations of certified security engineers in the world. We have years of experience managing market-leading devices, including: